The discovery

During our audit, we discovered that the restaurant’s phone lines were constantly busy, leading to missed orders and frustrated customers. Takeout and delivery workflows were disorganized, with orders often misplaced or delayed. Staff were stretched thin, juggling calls, in-person service, and order preparation, while payment collection was inconsistent.

The solution

We helped by automating their operations end-to-end: an AI voice agent, trained on their full menu, now handles incoming phone orders, sends customers text message payment links, and confirms orders before collection. Combined with integrated order management for dine-in and delivery, this system simplified their operation, reduced staff stress, and ensured faster, more accurate service.

Uber Eats:  30% per order when using their delivery network

DoorDash: typically around 25‑35% commission per order

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AI Phone agent: 0% commission per order